Click it, and select Uninstall.Īlso find Riot Vanguard in your list of programs and uninstall that as well Search for VALORANT in your list of programs. Search in Windows for "Add or Remove Programs" This will get rid of any corrupt or missing files you might have. I suggest you do a full, clean reinstall of VALORANT, Riot Vanguard (our Anticheat), and the Riot Client. Then download latest graphics drivers here: Under the Drivers tab, select uninstall and restart your computer. Right click your video card and select properties. Before we install a fresh set of drivers, we need to completely uninstall your current drivers beforehand to avoid any potential corruption in the new installation:Ĭlick Start and type in "Device Manager".Ĭlick the "Display Adapter" tab and click the drop down arrow. Lets perform a clean reinstall of your graphics drivers in case yours are corrupt. This is required for VALORANTĬlick on the Startup tab (Note: Windows 10 has you go to a Task Manager Tab, which has no disable all button. Type msconfig into the text bar at the bottom of the menuĬheck Hide all Microsoft services <- Super important! Protects you from accidentally disabling a key process!įind vcg and re-check that one. This has the added benefit of making your PC boot up faster :) To eliminate the possibility of that happening, let's turn off your unnecessary start up processes. It could be that other programs are interfering with VALORANT. VALORANT is optimized to work best when on the latest version of Windows and updating can resolve a number of issues. I'd like you to make sure you've installed the latest Windows Updates. Keep in mind, as you try these steps, I recommend you only try to duplicate the error in custom games. Now, I understand this is a LONG reply, but this is what we've seen work the most and we want to get you in game as quick as possible. We'll work together towards optimizing your computer to run VALORANT smoother without crashes. Crashes are generally the result of 3rd party programs, overlays, driver problems, or a corrupt client. Thanks for reaching out! We're experiencing a large influx of players writing in, so this message is pre-written for crashes. None of this has fixed my issue, and I have subsequently submitted some log and diagnostic information. I raised a support ticket and got the below response.
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